Can We Talk?

May 23, 2012
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A new report by a division of the AHA agrees with previous research: that effective physician-nurse communication positively impacts patient safety. The research was conducted by HealthGrades, which identified the top performing 5% hospitals in patient safety. Kristin Reed, Vice President of Clinical Quality Programs and author of the study, asserted that it is time to recognize how critical the connection is between safe, satisfied patients and clarity with their medical provider.

“To identify the best-performing hospitals in patient safety…HealthGrades analyzed approximately 40 million Medicare hospitalizations in 5,000 hospitals from 2008 to 2010. The analysis was conducted using a method developed by the AHRQ to calculate event rates for 13 indicators of patient safety.”

The issue of medical errorscontinues to seemingly overwhelm the medical profession, as improvement has not increased markedly since the IOM’s 2000 landmark report, “To Err is Human: Building a Safer Health System.”

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2 Responses to Can We Talk?

  1. Roland on June 5, 2012 at 3:39 pm

    I agree that it is highly important for physicians and nurses to effectively communicate at all times. I also understand that their jobs are tough and can be extremely hectic when attending to many patients simultaneously. Patient safety and accuracy should always be top priority. Many hospitals are very proactive in this approach to safety however, as Claudia pointed out, improvements in medical errors “has not increased markedly since the year 2000.” When patients are discharged from a hospital or some other type of care/rehabilitation facility, they are still considered “at risk.” A personal medical alert system is something that is highly useful for people in this category. It reduces the chances for error in their health & safety while at home. This system allows the patient to be monitored at all times to ensure that they will receive help in the event of any medical emergency. Caregivers and family members can also help make sure that their loved one is being properly cared for while in the hospital. Asking the doctors and nurses questions regarding the health and safety of their loved one is highly beneficial in helping reduce the chance of a medical error occurring.

  2. Claudia K. Nichols on June 14, 2012 at 7:28 pm

    Roland, technology is doing much to monitor people’s safety at home. It’s proving indispensable to “aging in place” for elders and in a cost-effective manner. Thanks for your response.

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